Privacy Policy

Satya Anubhuti / Satya Anubhuti Ashram (“Satya Anubhuti”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide while using our website, services, assessments, workshops, programs, products and other offerings.

This Privacy Policy explains what personal information we may collect, why we collect it, how we use it, how long we retain it, when it may be shared, and the choices available to you.

By using satyaanubhuti.com, registering for our services, purchasing a product or service, submitting an assessment, or otherwise providing your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We May Collect

Depending upon the service you choose, we may collect some or all of the following information.

A. Basic Information

This may include:

• Name
• Age or date of birth
• Gender, where voluntarily provided
• Email address
• Mobile/WhatsApp number
• Communication details
• Address or location, where required for a particular service or delivery
• Information provided through contact or enquiry forms

We collect only the information reasonably required for the particular service or purpose.

2. Date, Time and Place of Birth

For services such as Numerology, Astrology, Vedic/Parashari Astrology, Nakshatra analysis or related services, we may request:

• Date of birth
• Time of birth
• Place of birth
• Name used for the calculation

This information is used only for the specific service for which it has been provided, such as performing the requested numerological or astrological calculations and preparing the corresponding report.

Unless a user has separately consented to continued retention, we intend to delete such information after the relevant calculation/reporting purpose has been completed, subject to any retention that may be required by applicable law, accounting requirements, payment records, dispute resolution or other legitimate legal purposes.

We do not use a person's date, time or place of birth for unrelated purposes.

3. DMIT / Fingerprint Information

For DMIT or fingerprint-based assessment services, we may collect fingerprint images or fingerprint-related information provided by the participant.

Important Privacy Commitment

Fingerprint information is collected only for the purpose of performing the requested assessment and generating the corresponding report.

We do not intend to retain the original fingerprint images after the assessment process is completed.

Once the fingerprint information is no longer required for the assessment, we will delete/destroy the original fingerprint images from our systems and devices under our control, subject to any limited retention that may be required by law or necessary to resolve a genuine dispute.

We do not sell fingerprint information.

We do not use fingerprint information for advertising, profiling unrelated to the requested assessment, or any unrelated commercial purpose.

We do not intentionally use fingerprint information to identify an individual for any purpose other than the service requested by the user.

Where any third-party technical service provider is required to process fingerprint information for generating the requested report, such processing will be limited to the service purpose and subject to appropriate contractual and security safeguards.

4. Children and Parental/Guardian Consent

Some Satya Anubhuti programs and assessments may be intended for children.

Where information relating to a child is collected, the parent or lawful guardian must provide the required consent and information on behalf of the child.

We may collect information about a child only for the specific service, assessment or program for which the parent/guardian has provided consent.

We do not knowingly use children's personal information for targeted advertising or unrelated commercial purposes.

Parents or lawful guardians may contact us regarding the information provided about their child and may request correction or deletion, subject to applicable law.

Where applicable law requires verifiable parental consent or additional safeguards for children's personal data, we will follow those requirements.

5. Ayurveda / Prakriti Assessment

Our website may provide questionnaires or assessments relating to Ayurveda, Prakriti or lifestyle.

Information submitted through such assessments may include answers relating to:

• Food and lifestyle
• Sleep
• Digestion
• Body characteristics
• General habits
• Behavioural observations
• Other questionnaire responses

Such information is used to generate the requested assessment or related service.

Users should understand that an online assessment is not necessarily a medical diagnosis or substitute for professional medical advice.

We will not use assessment information for unrelated purposes without appropriate permission or another lawful basis.

6. How We Use Personal Information

Depending on the service, we may use personal information for:

1. Providing the requested service or assessment.
2. Preparing and delivering reports.
3. Performing Numerology or Astrology calculations.
4. Processing workshop or program registrations.
5. Processing purchases and payments.
6. Responding to enquiries.
7. Providing customer support.
8. Sending service-related communications.
9. Managing user accounts where applicable.
10. Improving our website, services and user experience.
11. Preventing fraud, misuse, spam or security incidents.
12. Maintaining records required by applicable law.
13. Resolving disputes and enforcing our terms.
14. Sending promotional communications where the user has provided the required consent or where otherwise permitted by applicable law.

We will not use personal information for purposes unrelated to the purpose for which it was collected unless permitted by applicable law or the user has provided the required consent.

7. Numerology and Astrology Data

Where you voluntarily provide your name, date of birth, time of birth or place of birth for Numerology or Astrology services, these details may be processed by our calculation systems or authorized service providers solely for generating the requested result/report.

Where third-party APIs or technical service providers are used for calculations, the information shared with them will be limited to what is reasonably required to provide that service.

Where feasible, unnecessary personal identifiers will not be shared with such providers.

We may retain the final report or limited transaction/service records for as long as reasonably necessary for providing customer support, maintaining transaction records, resolving disputes or complying with applicable law.

8. Payment Information

Payments for our services or products may be processed through third-party payment gateways.

We generally do not receive or store complete debit-card, credit-card, CVV or banking credentials on our own servers.

Payment information may be processed directly by the relevant payment service provider according to its own privacy policy and security practices.

Transaction information such as payment status, transaction ID, amount and date may be retained for accounting, customer support, refund and legal purposes.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies for:

• Website functionality
• Login/session management
• Security
• Analytics
• Understanding website usage
• Improving user experience
• Marketing or advertising, where applicable and permitted

Users may control cookies through their browser settings. Disabling certain cookies may affect some website functionality.

Where legally required, we will obtain the appropriate consent before using non-essential cookies or similar technologies.

10. Analytics and Third-Party Services

We may use third-party technology providers for services such as:

• Website hosting
• Analytics
• Email
• WhatsApp or communication services
• Payment processing
• Video conferencing
• Cloud storage
• Assessment/report generation
• Astrology or Numerology calculations
• Website security
• Customer support

Such providers may process limited personal information on our behalf.

We will take reasonable steps to ensure that such service providers process personal information only for the relevant service and maintain appropriate safeguards.

11. WhatsApp, Email and Communications

If you provide your mobile number, WhatsApp number or email address, we may use it to:

• Confirm registration
• Deliver a report
• Respond to an enquiry
• Provide customer support
• Send service-related information
• Communicate about a purchase or appointment

Promotional communications will be sent only where permitted by applicable law and, where required, based on appropriate consent.

You may request to stop promotional communications at any time.

12. Sharing of Personal Information

We do not sell or rent personal information to third parties.

We may share limited information where reasonably necessary with:

• Payment processors
• Hosting and technology providers
• Assessment/report-generation providers
• Astrology/Numerology calculation providers
• Communication providers
• Professional advisers
• Government authorities or law-enforcement agencies where legally required
• Other service providers acting on our behalf

We will seek to limit such sharing to the information reasonably necessary for the relevant purpose.

13. Data Retention and Deletion

Our principle is:

We do not retain personal information longer than reasonably necessary for the purpose for which it was collected, unless retention is required by law or is reasonably necessary for legitimate business, accounting, security or dispute-resolution purposes.

In particular:

Fingerprint images: Intended to be deleted/destroyed after completion of the relevant DMIT assessment, subject to applicable legal requirements.

Date of Birth / Birth Time / Birth Place: Intended to be deleted after completion of the relevant Numerology/Astrology purpose where continued retention is not required.

Assessment responses: May be retained for the period reasonably necessary to provide the assessment, customer support and maintain required records.

Payment/transaction records: May need to be retained for accounting, tax, refund, fraud prevention, dispute resolution and legal purposes.

Where information has been irreversibly anonymised so that it can no longer reasonably be associated with an individual, it may be retained for analytical or statistical purposes.

14. Data Security

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorized access
• Accidental loss
• Misuse
• Alteration
• Disclosure
• Destruction

These measures may include access controls, secure hosting, encryption where appropriate, restricted administrative access, backups, software updates and other security measures appropriate to the nature of the information.

However, no internet-based system can be guaranteed to be completely secure.

15. Your Rights

Subject to applicable law, you may have rights relating to your personal information, including:

• Requesting information about processing of your personal data
• Requesting correction of inaccurate information
• Requesting completion or updating of information
• Requesting deletion/erasure where applicable
• Withdrawing consent where processing is based on consent
• Raising a grievance regarding processing of personal information

Where consent is withdrawn, withdrawal will not affect processing that was already lawfully carried out before the withdrawal.

Certain information may need to be retained where required by law or necessary for legitimate legal, accounting, security or dispute-related purposes.

16. How to Request Deletion or Correction

You may contact us using the details provided below if you wish to:

• Correct your information
• Request deletion of information
• Withdraw consent
• Ask what personal information we hold about you
• Raise a privacy-related grievance

Please provide sufficient information to help us identify the relevant record and verify the requester's identity where reasonably necessary.

Privacy Contact

Satya Anubhuti / Satya Anubhuti Ashram

Email: satyaanubhutiasharam07@gmail.com

WhatsApp/Phone: 8851967469

Website: https://satyaanubhuti.com

We aim to respond to privacy requests and grievances within the period required under applicable law.

17. Data Breach

If we become aware of a personal data breach affecting personal data under our control, we will take reasonable steps to contain, investigate and mitigate the incident and provide notifications to affected individuals and/or authorities where required under applicable law.

18. Third-Party Links

Our website may contain links to third-party websites, applications, payment providers, social-media platforms, marketplaces or other services.

Once you leave our website, the privacy practices of the third party are governed by that third party's own policies.

We recommend reviewing the privacy policy of any third-party service before providing personal information to it.

19. Children's Services

Certain Satya Anubhuti programs are specifically designed for children.

Parents or lawful guardians are responsible for reviewing the relevant service information and providing the required consent before submitting a child's information.

We will take additional precautions required by applicable law when processing children's personal data.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our services
• New technologies
• Changes in data-processing practices
• Changes in applicable law or regulatory requirements

When we make material changes, we will update the “Last Updated” date and, where appropriate, provide additional notice.

We recommend checking this page periodically.

21. Governing Law

This Privacy Policy shall be governed by the laws applicable in India, subject to any mandatory rights or protections available to users under applicable law.

22. Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or the handling of your personal information, please contact:

Satya Anubhuti / Satya Anubhuti Ashram

Website: satyaanubhuti.com

Email: [official email address]

Phone/WhatsApp: [official phone number]

Address: [official registered/business address]

We value your privacy and will make reasonable efforts to address privacy-related concerns promptly.

Privacy Commitment

Our basic principle is simple:

«We collect personal information only when it is reasonably required for the service you have requested, use it for the stated purpose, protect it appropriately, and delete it when it is no longer required—subject to applicable legal and legitimate record-keeping requirements.»

In particular, fingerprint information collected for DMIT is intended to be deleted after the assessment process and is not sold or used for unrelated purposes.